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Reviews the literature on the problems of stress‐related issues in the computerized workplace. An empirical analysis of ergonomics and workstation issues of service organizations in the US midwest is conducted through a questionnaire survey. A six‐step process model is also suggested for defining and analysing office‐related VDT problems.

The purpose of this paper is to present an exploratory practice‐based framework that identifies strategic goals, objectives, and activities for each of the five areas of modern‐day reference, namely – access to electronic resources, user instruction, library commons, outreach liaison, and virtual reference – with a focus on meeting the needs of lesbian, gay, bisexual, transgendered, and questioning (LGBTQ) individuals during the coming out process.

The paper highlights findings for progressive reference services in the twenty‐first century based on qualitative studies and action research conducted by two openly gay library and information science professionals in the University of Tennessee‐Knoxville during the period 2005‐2011.

Findings reveal elements of the proposed framework geared towards meeting the needs of LGBTQ patrons during the five phases of coming out – self‐recognition, sharing with other LGBTQ people, telling close friends/family, positive self‐identification, and integration of LGBTQ identity.

Minimal research has been done involving reference services for LGBTQ patrons. This paper's original value is in its extended vision of traditional reference that focused solely on information provision to a more encompassing conceptualization and implementation that designs, delivers, and assesses reference services in a community engagement context to develop fair and equitable services for LGBTQ patrons.

The purpose of this paper is to demonstrate how the DigiTool software has been used to create a university digital repository.

The paper outlines the project team's experience of using the DigiTool software and evaluates its potential for the creation of academic digital libraries.

The initial trials and first live projects demonstrate that DigiTool is a proprietary software solution with all the capabilities required to create an open access digital repository. The test work described in this paper will contribute to future enhancements to the software.

The paper will be of interest to project managers involved in the evaluation and selection of digital library software

DigiTool is relatively new to the UK market and this is a report of the first UK digital repository created using it.

This paper is an initial attempt to discuss the American institutionalist movement as it changed and developed after 1945. Institutionalism in the inter-war period was a relatively coherent movement held together by a set of general methodological, theoretical, and ideological commitments (Rutherford, 2011). Although institutionalism always had its critics, it came under increased attack in the 1940s, and faced challenges from Keynesian economics, a revived neoclassicism, econometrics, and from new methodological approaches derived from various versions of positivism. The institutionalist response to these criticisms, and particularly the criticism that institutionalism “lacked theory,” is to be found in a variety of attempts to redefine institutionalism in new theoretical or methodological terms. Perhaps the most important of these is to be found in Clarence Ayres’ The Theory of Economic Progress (1944), although there were many others. These developments were accompanied by a significant amount of debate, disagreement, and uncertainty over future directions. Some of this is reflected in the early history of The Association for Evolutionary Economics.

SOCIAL scientists have not yet been able to formulate any general laws about behaviour in industry that are capable of broad application. In recent years, however, they have made many useful case studies of which the one just published by the Department of Scientific and Industrial Research is typical. It is an approach to the problem which can do much to increase the understanding of the way in which people react to common industrial situations.

The following is an introductory profile of the fastest growing firms over the three-year period of the study listed by corporate reputation ranking order. The business activities in which the firms are engaged are outlined to provide background information for the reader.

NEVER since the Industrial Revolution have there been so many radical changes in the manner of producing goods as we are witnessing today. Manufacturing is new in its concepts, in technical and mechanical techniques and largely new in materials, methods and machines.

This paper seeks to analyse Foster's Lager advertising since the early 1980s. In particular, it aims to focus on the Foster's Lager “I Believe” integrated marketing communications (IMC) campaign launched in 2000 and the use of “commercial nationalism”.

A close textual analysis consisting of semiotics, shot combination analysis, and content analysis is incorporated into the discussion of the Foster's Lager advertisements examined. These methodologies are helpful for deconstructing mediated representations of this iconic beer brand.

Nationalism and humour have both played an important part in Foster's Lager advertising campaigns. However, campaigns in more recent times have become more sophisticated and ironic. In examining a number of significant advertising campaigns for Australia's flagship beer, the transition from national to global beer brand can be documented. Since 1888 the brand name Foster's has evolved from being just one of a number of beer brands in Australia to the international flagship product of the global beverage giant, and fourth largest brewing company in the world, Foster's Group Limited.

In particular, the Foster's Lager “I Believe” campaign was an excellent example of the witty use of nationalism and patriotism to communicate a message.

Examining how the Foster's Lager brand evolved into a global brand provides lessons for marketers and educators, particularly in the effective use of commercial nationalism.

The paper brings a detailed analysis of the successful use of commercial nationalism.

THE most important date in current British library affairs was undoubtedly May 6th, 1955, when the Public Libraries (Scotland) Act became law. In five laconic paragraphs it sweeps away the financial shackles which have been the exasperation, almost the despair, of our Scottish colleagues who until now were able to watch their English and Welsh ones, free from rate limits, able to lend library material one to another and able, of course all this with their local authority consent, to borrow money for legitimate library purposes. Now, Scotland is free too in all these necessary matters. The new Aft, of course, will have to be interpreted in conjunction with the existing Scottish Public Libraries Acts, and one clause, 3, which gives authorities power to revoke any decision they have made to adopt the principal Aft, may have repercussions not at present envisaged. However that may be, a new vista is open to a country which was always notable for its high valuation of education, and yet for a century withheld adequate means from its library service.